Expressions of Interest: Delivery Manager

Liquid Interactive is one of Brisbane’s most exciting independent digital experience agencies. We are seeking interest for an experienced and passionate Delivery Manager to meet the demands of our growing product delivery capabilities. 

The purpose of the Delivery Manager is to apply knowledge and experience of product development into the execution of project delivery and continuous process improvement.  

The role demands a thorough understanding of digital technology and product delivery methodologies combined with flexibility, pragmatism and maturity to find effective but often innovative and unorthodox solutions to suit the commercial requirements of our customers. 

We’re a high-performing team, but don’t expect you to wear a suit every day or burn out working on things you don’t care about. Our culture is founded on fostering a psychologically safe work environment and being people and purpose led. We have high expectations on quality of work, but also expect our people to act with honestly and authenticity, to take initiative and truly embrace leadership opportunities. 

We work with clients in the education, health, and social sector, applying creative and technical expertise to produce digital products and strategic solutions that tackle complex problems. 

We pride ourselves on going deep into a problem and delivering quality solutions for our clients. This requires strong analytical thinking, commitment, and a consultative and team-based approach to your work. 

The role will see you work in close collaboration with our multidisciplinary team including developers, designers, testers, data analysts, marketers, project managers and other external stakeholders. 

At Liquid we genuinely embrace diversity in our team, which is why we deliberately look for T-shaped people—someone with a deep knowledge of their craft, but also other diverse interests. While the Delivery Manager plays a very specific and critical inward focussed role within the project management team, we recognise that your unique background and experience plays an important part of the team culture, ways of working, and ultimately meeting project outcomes. 

Our main studio is based conveniently in Fortitude Valley, close to public transport; however, we are open to candidates joining our small but growing Canberra & Melbourne teams too. 

Core responsibilities of the role: 

  • Lead the delivery function of projects, including taking responsibility for project events, artefacts, tool configuration and management. 
  • Day to day communication with the project team, prioritising work and clearing blockers. 
  • Supporting the team in the analysis and creation of product requirements including technical specifications. 
  • Managing product releases. 
  • Consult with project managers and discipline leads to analyse project requirements and translate into suitable delivery systems and practices. 
  • Support, up-skill and empower the project management and production team on delivery systems and practices. 
  • Monitor the execution and effectiveness of delivery systems and practices across the organisation. 
  • Work with the business disciplines to find solutions to existing code, architecture, workflow and process problems. 

To be successful you'll need: 

  • Minimum 2-3 years’ experience as a Delivery Manager, Scrum Master, or similar role. 
  • Understanding of the software development life cycle. 
  • Understanding and experience in both Agile & Waterfall methodologies. 
  • Very good knowledge and experience using the Atlassian tools, including JQL and reporting features. 
  • Ability to multitask and work on more than one project/client. 
  • Ability to work to timelines including deadlines, milestones, and check-ins. 
  • Ability to work autonomously and as part of a team. 
  • Strong communication skills, specifically being able to listen, analyse and act on the needs of the development team and external stakeholders. 
  • Strong problem solving and analytical skills. 
  • An adaptable and experimentation mindset with a commitment to continuous improvement. 

For bonus points: 

  • Proven ability to deliver government projects aligned to Digital Transformation Agency’s recommended service design and delivery process 
  • Experience delivering products against WCAG Accessibility standards. 
  • Prior experience in a technical role (e.g. developer or tester)
  • Agile, Scrum, Lean or other Project Management certification 
  • Experience working with Sitecore 
  • Experience working with GovCMS or the Drupal platform. 

 If you want to create genuine change to people's lives by delivering high quality digital experiences, please apply below with your CV and cover letter. 

To express interest in this role you must have working rights to work in Australia. Only shortlisted applicants successful for an interview will be contacted. 


Delivery Manager